Grove House

Providing quality care and support for those with cancer and life-threatening illness

Our privacy policy

Our privacy policy

This website is operated by Grove House Day Hospice. We take the privacy of our users seriously. We know that privacy is important to you and promise to keep any information confidential.

We collect personal information from you through the use of online request forms. We process the information collected for the purposes of processing your request, providing you with information about products and services we offer and for auditing usage of this website. We will only request necessary information from you and will try to ensure that your details are kept accurate and up to date.

Information is collected lawfully and in accordance with the Data Protection Act 1998. Any information that is saved is held safely on our secure database with security systems preventing unauthorised access and we always ensure it is treated confidentially.

Personal Information

We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. Instructions about how to do this are available from fund...@grove-house.org.uk

Online Donations

On-line donations are managed on behalf of Grove House by Justgiving.com. All donations are encrypted through the use of 128-bit encryption certificates and the Secure Sockets Layer (SSL) protocol - the industry-standard method for protecting web communications. To check if the web address on the page that asks for your credit card information is secure make sure the website address begins with "https:" instead of "http:".

You can view the Justgiving.com Security Policy here>>

From time to time we may contact you by post, email or telephone. If you do not wish to receive such communications please contact:

Grove House
Waverley Road
St.Albans
Hertfordshire
AL3 5QX
Tel: 01727 731000
Fax: 01727 832755
Email: enqu...@grove-house.org.uk

Grove House is wholly owned by St Albans and Dacorum Day Hospice, a charitable company limited by guarantee. Registered in England, No. 2609260. Registered Charity No. 1003462

Need more information?

Call us on 01727 731000

 

Patient feedback

As I went into daycare, I was moved to tears as I felt warmth and love

I was fearful of attending because of the word 'hospice' but the welcome I received soon dispelled that.

£10 a month can make a real difference

We would be thrilled if you would support us

I would like to give